May 2019

How Uber Cracked India's Code For Digital Marketing
Case-Study, Uncategorized

How Uber cracked India’s code with Digital Marketing

SOCIAL MEDIA STRATEGY When it comes to online marketing strategy, an easy first step is to focus on social media. Uber is present on all social media platforms to connect to the millennial who form a major part of their customer base. Uber is deeply aware of its target audience and the ways to engage with them. SOCIAL MEDIA PRESENCE OF UBER      SOCIAL MEDIA PLATFORM URL LIKES/ FOLLOWERS Facebook https://www.facebook.com/uber.IND/ 22,158,300 Twitter https://twitter.com/Uber   991000 Instagram https://www.instagram.com/uber/ 945000 LinkedIn https://www.linkedin.com/company/uber-com/ 1010700 Let’s get a glimpse of Uber’s Social Media presence through Facebook, where Uber has more than 22M likes. Uber’s Facebook account is more of a broadcasting account where it reveals all the latest offers and deals. Uber’s content comprises of Video marketing Updating Customers Repositioning Brand UBER SOCIAL MEDIA  APPEALING OFFERS In India, Cricket is not just a game but an emotion and the Cricket World Cup is treated as a festival. So just before the 2019 Cricket World Cup, Uber has titillated customers by offering them a chance to fly to England by earning runs through rides. The highest earner will fly to England to watch the World cup.  FOLLOWING THE TREND At the time of writing this blog, the Game of Thrones final season has been the buzziest topic to market. A key factor for audience engagement is to follow the trend which connects people, and Uber is doing exactly this. PROMOTING THE APP Mother’s Day is always celebrated by showing love, care and affection on social media. Many people surprise their moms with gifts and trips, and many brands use this opportunity to connect with people. Uber doesn’t miss these trends, and shares exciting and relevant details of its upcoming offers and updates in apps. One of the finest example is Uber app has a feature of sharing your Trip Status. You can now share your current status to your closed ones which will keep you safe and will provide a sense of security. Of course the one who is mostly concerned about your wellbeing is your mom. This is a creative way to advertise with the example of a mom and a daughter and highlight the trip sharing feature. UBER WEBSITE  IMAGES MORE THAN TEXT Any advertisement, post or website only has a few seconds to grab the user’s attention. This can be done through simple and clear images. Uber’s website has clear and big images which make it easy to understand the service Uber offers. Customers with warm and pleasant faces are shown. To show that the customers are happy and you are at right place to have a pleasant service of a private driver. VIDEOS MORE THAN IMAGES At the time of writing this, the front page of Uber’s website has an emotional and sensitive video of a deaf driver, first transgender driver and a Saudi Arab woman driving. This is all pointing towards a radical change in the world. Videos of human and animal concerns connect with people. Indirectly, they also connect with the brand. https://www.uber.com/in/en/ PARTNERSHIPS WITH FACEBOOK People often make plans on messaging apps. Whether it be a birthday party or a college reunion, marriage reception or office work, FB messenger has been used to plan it all. There is no need to open a separate application to book a ride. You can now book a ride while interacting in the messaging app itself. Just check that your messenger app is of latest version. SOME AREAS OF IMPROVEMENT CALL TO ACTION BUTTONS Uber’s website contains very clear and big images. However, it doesn’t have a prominent call-to-action on the first screen that opens up. (Call-to-action buttons are for the actions websites want visitors to take – such as signing up.) Visitors have to scroll down the website to see the Call-to-action buttons. Generally, if a website wants more conversions then its Call-to-action button should be in the zone where it has the highest probability to get clicked – i.e. the very first screen. First Screen: Right at the bottom: Key takeaways: Social Media is all about timing. Use the current trends and whatever’s on your audience’s mind and connect it with your brand to get higher engagement. Wherever possible, try to highlight your product’s features by socially relevant messaging, such as the Mother’s Day example shared above. Have a website with clear messages and relevant images that make visitors easily connect with your brand. Give prominent places to the most important Call-to-Action on your webpages, especially your homepage. About the Author: Tanushri Saxena is pursuing her MBA from GLS, Ahmedabad. Currently, she is interning as a content writer at WebKow. She enjoys an occasional cup of coffee and is an avid Game of Thrones fan.

Link Building guide for SEO
SEO

Link Building Guide for SEO

What is link building? Links are votes of trust, and link building is a signal to Google that your site is a quality source worthy of citation. For example: If you visit an unknown place and ask for a good coffee shop and 4 people point towards one cafe, your votes of trust will lead you to that coffee bar. Google works in the same way. The more the number of sites linking to yours, the more likely Google is to showcase your site higher in the search results. Of course, it also matters what kind of sites are linking in to you. Are they reliable? We’ll explore all this in more detail below. How do links help in ranking? Let us understand this with an example Student activity time: There are 5 girls in the class of 100 students who are nominated to become the captains of 5 houses. The ranking of the houses are as follows: Captains Rank Blue house 1 Red house 2 Green house 3 Pink house 4 Yellow house 5 Student votes for these representatives will determine their rank. The girl with the highest votes gets the Blue house, and the one with the lowest gets the Yellow house. Links are votes here. Your website is one of the representatives. The number of links pointing to your website will be a big factor in determining your rank in SERP (Search Engine Results Page). This example does not explain the quality aspect of links. Not only the number of links (quantity), but also the quality of links matters. What is meant by ‘quality’ of links? There are two types of links. Natural links Unnatural links Natural links When webmasters, bloggers or website owners link to your site because they think that content on your site is useful and effective. Your content earns these links. These links are not invited, not made by manipulative tactics, and are not at all self-made to boost ranking. Yes, the process is long, and organic links are earned on the basis of your content’s worth. Google algorithm is smart enough to determine natural and unnatural links. Links coming from authentic domains are of high quality and more such links will give you a higher score. These links build reputation and help you fetch more relevant traffic. Unnatural links Links which are not editorially placed or vouched for by the site’s owner on a page. Many owners make links and place them on their own page to boost ranking. This breaches the guidelines of Google webmaster and Google simply tracks it and penalises it. There are links which are purchased, but this too can often be traced by Google. (Buying and selling of goods and services for a link also means purchase of links). Digital marketers face severe penalties, so it is not advisable to indulge in any such activity that puts your site at a risk. Do not focus on quantity of links, focus on quality of links. A hundred new blogs linking to your site will be less useful than a high authority site like CNN.com linking to it. Earn quality links, earn real trust. Internal and external links       Internal links are also known as inbound links. They direct the reader to a particular target page on your own website. On the other hand, external links direct the reader on a reputable external webpage from your website. Of course, you don’t want your reader to move away, but it is desirable to have relevant external links if they will help your readers. Internal links might prompt a viewer to learn more about a topic or schedule a contact to learn more. External links that navigate to webpages of a similar kind will help Google to understand more about our website. More internal and external links that are navigated to appropriate pages will help Google in crawling and so your site will be properly index. No-follow and do-follow links: No-follow link is just a useless link from an SEO perspective that does not have any back linking love to pour to your website. No-follow links ask Google to not consider them. It comes with a no-follow HTML tag. All links are do-follow by default links unless they are provided with a no-follow tag. If you don’t want to give your link to an unreliable site, then you could use a no-follow tag so that it doesn’t harm your ranking. Link building strategies: 1) Ask for backlinks This is a good way to start. Think about your friends, relatives and all the contacts that write a blog or have a website. Ask them for in-content links and not for links which are displayed in the side bar or footer. Make sure that the blog they write or the post content in which they link to you is relevant to your website’s content. 2) Build relationships Start building relationships from niche related communities. These could be in the form of forums, groups or social blogs such as Link Building Experts Group on Facebook. Initiate, interact and build contacts. You can take the first step by commenting and posting frequently, and giving contextual value to each discussion. By taking active participation in these forums and groups, you will not only gain backlinks but also get to know about any news or updates from your industry. 3) Start a blog Do not make a blog with one post or to generate one backlink. You need to keep your blog alive. Make blogs which are very specific to your niche and client’s needs. This will enable other website owners of your niche to get relevant data, and they will end up giving your reference. Earn backlinks by tempting them with your on-point content. 4) List your site on trustworthy directories:  There are so many directories that provide no real value to the users and Google doesn’t really care about them. You do not want to list your website in those directories. But not

SEO, Uncategorized

How to do an SEO Audit

SEO (Search Engine Optimization) is the practice of increasing quantity and quality of traffic to your website through organic search results. SEO audit is the process of analyzing how well your web presence relates to SEO best practices. Learning how to do an SEO audit is the first step of developing an SEO plan and strategy. Let’s get started with the basics. What is quality traffic? Of course your website has a lot of potential to attract visitors, but if Google tells foodies to visit your site because your restaurant MANGO is supposed to be a chill frill place with good ambience and delicious food, but actually you are the owner of a mango garden, it is not quality traffic. Quality traffic is when people with a relevant interest or intent visit your site. Quantity traffic – Once you get the right people clicking through from those search engine result pages, more traffic is better. However, quantity without quality can backfire, as it’d mean a very high bounce rate and lower reputation for Google’s algorithms. Organic results – Traffic that comes to your site from a search engine, without any paid advertisement campaign. What is the meaning of SEO audit then? It is the process of determining a website’s friendship with search engines. It evaluates how well the website is optimized for generating high quality and quantity organic traffic. And why on earth do you need to conduct an SEO audit of your website? In real life you adjust a bit to maintain relationships. You bow, you abide by certain customs, you cooperate, and this is how relationship go. The same is the case with search engines and your website. They are friends, right? Your website need to abide by the basic rules, principles and adjust a bit according to Google’s requirements, so that Google (as well as other search engines) keep sending you traffic! So how do you do an SEO audit? For that we need to go through the steps of SEO audit. SEO AUDIT STEPS: 1) CHECK FOR GOOGLE PENALTIES Yes, you read it right. As your teacher penalized you in your school for not obeying rules, Google could penalize your website. You may lose your Google traffic if you are in the blacklist. For avoiding this, you must know that there are 2 types of Google penalties. A) Manual penalty Remember how your classmates use to complain about you when you were a kid. In the same way users (mostly web spam team) can impose a penalty to your site. You can check what the complaint is by logging in Google search console >> search traffic >> manual actions. There you can find the message which discloses the reason why you are penalized, and also the solutions to recover it. Follow it and then send a reconsideration request. B) Algorithm penalty This penalty lies in darkness. You will not be able to find out the exact reason why your site is penalized. You need to be updated to all the amendments that take place with Google’s algorithm. For that you can get to Google analytics, compare your traffic which may have increased or decreased in comparison to prior to the date of update and take action accordingly. What to do if your site is blacklisted by Google? Go through the changes that Google has made and adjust your SEO strategy accordingly. For example – thin content issues are very common, so ensure you improve or change your content and make it relevant for the visitors. 2) SEARCH APPEARANCE It is all about how your website shows up in search results. You must check the following. Does your homepage appear first in the search results when you search your brand? Does it show the site links along with your listing? Is the small description below your homepage accurate? Are the rest of the pages listed on the first page relevant to your brand? If all the points are not ticked by you then the best approach to get it are Review and optimize your site structure Review your homepage on-site description, meta-tags, etc. Claim your Google my business page and give all the information correctly and accurately. 3) TECHNICAL SEO A) Search console – Is your website registered with Google search console? No? Then stop reading, go ahead and get it registered. It shouldn’t take more than a few minutes. It is a free tool provided by Google that discloses a ton of information and data that Google has for your site. It answers questions like – How many pages are submitted to Google? – How many pages are actually indexed? – Which keywords will generate Google traffic? It helps you to determine coverage by showing total clicks, total impressions, average click through rate (CTR) and average position, your web search clicks, your logos and many more. B) Site maps – The next thing you must check is your sitemap. Have you created a sitemap? But wait, what is a sitemap anyway? Sitemap is an XML file that contains the list of all webpages on your site. It allows Google to detect and crawl your website. If you want to control what must be crawled, then create a robot.txt file. A mistake in robot.txt file can cause some serious indexing issues. So getting your robot.txt file optimized should be a high priority for you. C) Are URLs SEO friendly? Pay good attention to your URLs. They must be perfectly formatted. Poorly formatted URLs are keyword-stuffed and messy, while a good URL is separated by hyphens and slashes. E.g. Bad URL – https://www.notgoodurl.com/12/badformattedurl/121358898 Good URL – https://www.example.com/good-formatted-url A secured website always has an upper hand over non-secure websites. Make sure your URL is of https version by having an SSL certificate installed on your site. Also never use ‘underscore’ (_) in your URLs, use hyphens (-) instead. D) Check your breadcrumbs You may have liked to prepare an index for your notebooks. You simply fill up the

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